Designing Inclusive Visitor Experiences: Practical Approaches for Hospitality, Tourism and Events

Key highlights

• Hands-on strategies for delivering inclusive, accessible visitor experiences
• Designed for tourism, hospitality and event professionals
• Learn to recognise barriers in physical spaces and service interactions
• Covers accessibility across digital touchpoints as well as venues

Scholarships

• Alumni Discount

  The Alumni Discount offers a 20% discount on Cardiff Met courses for previous graduates who are enrolling onto postgraduate programmes from September 2026.

  Up to 20% of fees

• Full Fee Discount

  Award: Up to £1,000

• MBA Scholarship

  Award: Up to £4,000.

• Sport Scholarships

  Undergraduate – Home student (UK): £7,000; Undergraduate – International student: £11,000; Postgraduate alumni – Home student (UK) £2,000 + alumni discount Postgraduate alumni – Home student (UK) £4,200.

• Undergraduate Scholarship

  Award: £2,500

  Up to £2,500

• Vice Chancellor Scholarship

  Award: Up to £3,500

Careers this course leads to

• Accessibility and Inclusion Officer
• Visitor Experience Manager
• Events Manager
• Hotel Operations Manager
• Tourism Development Officer
• Guest Services Manager

Admission

Applications are made through AHZ at no cost. Share your transcripts, English test scores and personal statement, and your AHZ Counsellor will review your profile, submit your application to Cardiff Metropolitan University, and guide you through interview, offer, CAS and visa — right up to enrolment.