Managing the Client Relationship

BPP UniversityOnline Classroom Live, United Kingdom

Course overview

Effective client relationships are fundamental to legal practice, shaping trust, reputation and long-term business success. This one-day course gives junior lawyers the skills and confidence to build rapport, communicate clearly and manage expectations across all client interactions. Through case studies and practical exercises, you will learn how to analyse client portfolios, navigate challenging behaviours and increase the value you bring to the firm as a trusted adviser.

You’ll return to work with practical tools and an action plan for strengthening client relationships and contributing more effectively to your practice.

Key highlights

Designed for junior lawyers building client-facing skills
Taught through case studies and practical exercises
Covers building rapport, clear communication and managing expectations
Learn to analyse client portfolios and navigate challenging behaviours
Leave with practical tools and a personal action plan

Scholarships

Advocate of the Year Scholarship
£5,000; £3,000; £2,000
Bridging Scholarship
Up to £5,000
Bridging the Bar Scholarship
Value: £5,000
Up to £5,000
BTC Advocacy Scholarship
Award Value: £3,000
Up to £3,000
BTC Excellence Award
Value: £1,000
Up to £1,000
BTC Future Lawyer Scholarship
£3,000 Half fee full fee
Career Changer Scholarship
£3,000 Half fee full fee
Converting to Law Scholarship
£3,000 Half fee full fee
International Postgraduate Bursary
Value: £1,000
Up to £1,000
SQE Future Lawyer Scholarship
£3,000 Half fee full fee

Careers this course leads to

Solicitor
Trainee solicitor
Associate solicitor
Legal adviser
Paralegal

Cost of study

UK/Home: £738 | International: £738

Admission

Applications are made through AHZ at no cost. Share your transcripts, English test scores and personal statement, and your AHZ Counsellor will review your profile, submit your application to BPP University, and guide you through interview, offer, CAS and visa — right up to enrolment.

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