Level 3 Financial Services Senior Customer Adviser Apprenticeship
Course overview
Apprenticeship standard: Senior Financial Services Customer Adviser Deliver outstanding customer service, powered by cutting-edge knowledge and skills training. Combining advanced technical knowledge with interpersonal skills, you’ll become confident in leading your team to solve challenges, from routine inquiries to complex issues.
Key highlights
- Follows the Senior Financial Services Customer Adviser apprenticeship standard
- Combines advanced technical financial knowledge with interpersonal skills training
- Builds confidence leading a team to solve customer challenges
- Prepares you to handle routine inquiries through to complex issues
Scholarships
Advocate of the Year Scholarship
£5,000; £3,000; £2,000
Bridging Scholarship
Up to £5,000
Bridging the Bar Scholarship
Value: £5,000
Up to £5,000BTC Advocacy Scholarship
Award Value: £3,000
Up to £3,000BTC Excellence Award
Value: £1,000
Up to £1,000BTC Future Lawyer Scholarship
£3,000 Half fee full fee
Career Changer Scholarship
£3,000 Half fee full fee
Converting to Law Scholarship
£3,000 Half fee full fee
International Postgraduate Bursary
Value: £1,000
Up to £1,000SQE Future Lawyer Scholarship
£3,000 Half fee full fee
Careers this course leads to
- Senior Customer Adviser
- Senior Financial Services Customer Adviser
- Customer Service Team Leader
- Customer Service Supervisor
- Senior Banking Adviser
- Complaints Handling Specialist
Cost of study
UK/Home: Free (£8,000 levy funded)
Admission
Applications are made through AHZ at no cost. Share your transcripts, English test scores and personal statement, and your AHZ Counsellor will review your profile, submit your application to BPP University, and guide you through interview, offer, CAS and visa — right up to enrolment.
Ready to start?
Book a free consultation and we'll map your fastest route to your place.