CPD Operational and Management Delivery | Level 7 (Postgraduate)
Course overview
Course aim This CPD is designed for professionals seeking to strengthen their ability to manage and deliver housing services effectively. It provides strategic insight into operational planning, risk management, financial oversight, and performance optimisation. The course is ideal for those looking to step into, or progress within, leadership roles in housing management and service delivery.
Course content This 12-week CPD equips housing professionals with the knowledge and tools to deliver effective operations and lead service transformation. This course aims to: Critically assess operational planning and its impact on housing service delivery. Develop and apply risk management frameworks to housing organisations.
Evaluate financial planning models and their influence on business strategy. Explore leadership and management approaches in the housing sector. Integrate performance management systems into housing operations.
Analyse the role of digital transformation in housing management. Demonstrate problem-solving skills through real-world case studies and projects. Develop innovative business planning approaches for sustainable housing management Completing this CPD enhances your ability to lead housing service delivery at a strategic level.
It supports career progression into roles such as Operations Manager, Head of Service Delivery, or Director of Housing Services. Credits earned can also be transferred towards the MSc Housing programme, supporting flexible progression into further postgraduate study.
Teaching and learning
This CPD comprises a single 30-credit Level 7 module, delivered on campus over 12 weeks and supported by online resources. It equips participants with advanced knowledge of operational and management delivery, while offering a pathway to the MSc Housing programme. The programme uses lectures, workshops, guest speakers, and case-based simulations to provide a robust learning experience.
Practical learning is enhanced by: Case studies based on live housing organisation challenges Simulation-based workshops Digital tools for strategic decision-making Industry engagement through professional guest speakers Indicative syllabus includes: Operational planning and housing service delivery Risk management and crisis response Financial oversight and business planning Leadership and management approaches Performance optimisation systems Digital transformation in housing management
Entry requirements
IELTS IELTS score of 6.5 with no component less than 5.5 or equivalent View country specific entry requirements Other international requirements Please note: All international qualifications are subject to a qualification equivalency check via ECCTIS. View country specific entry requirements Contact LJMU's International Admissions Team for guidance on visa information. Further information is also available from our international web pages.
Undergraduate degree Applicants will normally be expected to have: A minimum 2:2 honours degree in a
Key highlights
- Single 30-credit Level 7 module transferable towards MSc Housing
- Case studies based on live housing organisation challenges
- Simulation-based workshops and digital tools for strategic decision-making
- Industry engagement through professional guest speakers
- Covers risk management, crisis response and financial business planning
- Explores digital transformation and performance optimisation in housing management
Scholarships
2-year Masters Scholarships
This would equal £7,000 total discount across the 2 years.
Chevening Scholarships
Early Bird Tuition Fee Discount
We are excited to offer a £500 Early Payment Discount to all self-funded international students.
Up to £500Early Bird Tuition Fee Discount Business, Law and Public Health Students
Eligible students for these courses could now receive a £1,500 Early Bird Discount from their tuition fees – an increase of £1,000 from the standard amount.
Postgraduate International Achievement Scholarship
Applicants a £3,500 tuition fee discount towards the first year of their studies.
Up to £3,500Sport Scholarship Scheme
Our Sport Scholarship scheme is one of the leading initiatives the UK and helps talented students fulfil both their sporting and their academic potential. You’ll receive cash bursaries.
Undergraduate International Achievement Scholarship
£3,000 tuition fee discount towards each year of their studies.
Up to £3,000
Careers this course leads to
- Operations Manager
- Head of Service Delivery
- Director of Housing Services
- Housing Manager
Admission
Applications are made through AHZ at no cost. Share your transcripts, English test scores and personal statement, and your AHZ Counsellor will review your profile, submit your application to Liverpool John Moores University, and guide you through interview, offer, CAS and visa — right up to enrolment.
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